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(1) Fair enough, I suppose some keychains might make it difficult to recover the password. (2) Why not just ask the other employees for the old password?
by Frazzydee 17y ago
(1) Fair enough, I suppose some keychains might make it difficult to recover the password.
(2) Why not just ask the other employees for the old password?
- andfarm 17y ago(1) Right -- and, even if it is possible to recover the password, walking a non-tech-savvy customer through the process may not be a palatable option, either for Support or for the customer. (2) I wish I knew. Not really our place to ask, though.