"Good listening invariably included some feedback provided in a way others would accept and that opened up alternative paths to consider." This might be relate

"Good listening invariably included some feedback provided in a way others would accept and that opened up alternative paths to consider." This might be related to why group brainstorming doesn't result in good ideas as often we think: https://hbr.org/2015/03/why-group-brainstorming-is-a-waste-of-time https://hbr.org/2015/03/why-group-brainstorming-is-a-waste-o...