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I wonder if the paraphrasing itself is seen by that commenter as the "distorting" to fit an agenda? Once or twice I've had people angrily insist that only prec
by hyperpallium 10y ago
I wonder if the paraphrasing itself is seen by that commenter as the "distorting" to fit an agenda? Once or twice I've had people angrily insist that only precisely their words conveyed their meaning - no paraphrasing would do (in a non-technical discussion).
Some people also believe that ambiguity and misunderstanding are not possible, and so checking on their meaning is a waste of time. They don't see the ambiguity, because they know what they mean. Even after several misunderstandings have occurred.
I've mostly had success with active listening, especially when someone is upset. It's reassuring to be given space.
On the other rare occasions... some people really do have issues. Or, maybe I'm doing it badly, not able to adjust to the situation, the specific words and the person. I honestly can't tell which predominates.
Finally, it makes a tremendous difference whether the participants have the same general background and specific context and perspective - on the same page. And whether they are aware of any differences.