Yes. Go straight to the top. It's typically easy to find out who the CEO is. Next, determine the email format that they use. Email the CEO with your issue (extr

Yes. Go straight to the top. It's typically easy to find out who the CEO is. Next, determine the email format that they use. Email the CEO with your issue (extremely concise, problem/resolution first, backstory later -- these are busy people!). Include a phone number. Get resolution within days.