But services have never been a core strength of Apple. They've always been at most "good enough". On the other hand, Apple has built up an enviable reputation f

But services have never been a core strength of Apple. They've always been at most "good enough". On the other hand, Apple has built up an enviable reputation for delivering well planned and executed physical devices with highly polished user interfaces. See also https://stratechery.com/2016/its-a-tesla/ https://stratechery.com/2016/its-a-tesla/