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I own a small web hosting company, and I'd like to tell you that it's more complicated than that. Nearly all of our chargebacks are the result of criminals payi
by Meekro 10y ago
I own a small web hosting company, and I'd like to tell you that it's more complicated than that. Nearly all of our chargebacks are the result of criminals paying with stolen credit cards, and then using the accounts as a platform for illegal activity. My company is the victim here, it has nothing to do with unsatisfied customers, but we're still punished by the payment processing industry.
We, like much of the hosting industry, fight back by denying new accounts to certain high-risk countries -- like most of Eastern Europe. The fraud rate from some of those countries is probably 75% or more! But that sucks, too -- it's not fair to honest people in Latvia that they're banned from the services of many small online businesses. That's where Bitcoin comes in, and it's actually been a Godsend to us!
- lcarlson 10y agoHmm, there are also some pretty sophisticated fraud detection tools available. Have you explored them at all?