Guess this reflects that the FAQ is stale and needs some love. The second item there is: > What is Matrix’s Mission? Matrix’s initial goal is to fix the proble

Guess this reflects that the FAQ is stale and needs some love. The second item there is: > What is Matrix’s Mission? Matrix’s initial goal is to fix the problem of fragmented IP communications: letting users message and call each other without having to care what app the other user is on - making it as easy as sending an email. The whole point is that the defragmentation is done by bridges. The analogy to email is not in terms of having One True Protocol that everyone uses like SMTP, but that it's possible for a user on app A to communicate with another user without caring what app they use. Thanks for highlighting that we need to fix the FAQ!