4 ms·
That's an abnormally high rate of declines to be seeing. Can you send me an email (john@stripe.com) and I'll look into it? One change we're making is giving yo
by collision 10y ago
That's an abnormally high rate of declines to be seeing. Can you send me an email (john@stripe.com) and I'll look into it?
One change we're making is giving you better insight to which charges Stripe declines on your behalf (because they look fraudulent; you can override this behavior) and which charges are declined by the cardholder bank (you can't override this).
- _kyran 10y agoThanks John, just sent you an email (HN in the subject line). That would be great to see what the underlying cause or rational behind a declined transaction is. I was especially surprised by how frequently payments were declined, especially after mandating that a name, address and CVC were required.