Some valid points but as usual he skips over the reality that OSS solutions often aren't the best solution for how people want to compute. In the past that may

Some valid points but as usual he skips over the reality that OSS solutions often aren't the best solution for how people want to compute. In the past that may have been feature/usability disparity of desktop applications but in the context of SaaS it's simply lack of availability. The best way to promote OSS is to make the applications so good people prefer to use them over proprietary alternatives.