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"We do not collect any information from any channels nor do we collect any direct messages that you send to us" Nitpicky but you are obviously collecting all t

"We do not collect any information from any channels nor do we collect any direct messages that you send to us" Nitpicky but you are obviously collecting all the messages in the channel onto your server in order to process them. Not collecting any information implies that it is either self-hosted or a client-side operation.

nagrom42 10y ago
Thanks for raising this concern. To make it clearer, we do collect the data to do processing but then we delete the conversations and the executive summaries we generate after sending them to our users.
- OJFord 10y ago
  Parent commenter is very modest to call it "nitpicky" - I don't think it is at all. You might not _store_ the data, but you absolutely do "collect" it. (Nitpicky would be "well... you do store it at least a little while; even if only in RAM".)
  - nagrom42 10y ago
    You are absolutely right. I am going to update our privacy policy to make sure it is clear to users.
    - spdustin 10y ago
      Not to necro-post, but your landing page still claims you don't collect any conversations.
      - nagrom42 10y ago
        I pushed the changes today. Corrected content should be live now. Thanks for the note!
        OJFord 10y ago
        That diff must look hilarious.. - we do not collect your information + we collect your information
- ilostmykeys 10y ago
  I am no security eggspert but I think if you encrypt them while they are waiting on disk to be processed then decrypt them in memory only to process them anD then delete from memory and delete from disk, you will have a better claim to privacy. Also, must transport over SSL.
  - nagrom42 10y ago
    Thanks for the suggestion! I do some more research and explore this option. :)