I wish more of these stories had some indication of what department the author was from. I have a bit of a suspicion that the closer you get to the retail opera

I wish more of these stories had some indication of what department the author was from. I have a bit of a suspicion that the closer you get to the retail operation the worse it gets (and of course doing fulfillment in a warehouse is the belly of the beast). Part of it is certainly Amazon culture but part of it is surely that retail businesses are a grind. Margins are slim and there is constant pressure to gain every possible efficiency even at the cost of human pain.