4 ms·

Not so in Switzerland. At least not with my bank. If I complain about a charge (which I will only do if it's truly fraudulent, or not possible to have been ini

Not so in Switzerland. At least not with my bank. If I complain about a charge (which I will only do if it's truly fraudulent, or not possible to have been initiated by me) the amount is credited immediately while the bank is taking it up with the merchant. That's exactly the way it should be and if this is not the case you should probably be pushing for stronger consumer protection laws.

cujo 10y ago
Not so in the US either, at least not universally. My credit card companies have followed this same pattern when there has been a dispute.
- tobylane 10y ago
  The motivation for moving to chip and pin is that the banks take this kind of risk away from the merchant.