Attention startups: THIS is what your public postmortems should look like. This level of detail and honesty, this level of specific steps that are being taken

Attention startups: THIS is what your public postmortems should look like. This level of detail and honesty, this level of specific steps that are being taken to prevent recurrence. 75% of startups try to sweep downtime under the rug and don't even acknowledge problems happened at all -- or only do so privately in a personal support email after hours of interrogation. Another 20% just write "we had some minor issues but everything is fine now." Be like Google.