This might be a bit of an exaggeration. It has potential, but it's still just too messy and complicated for most users. If that doesn't change, they're going

This might be a bit of an exaggeration. It has potential, but it's still just too messy and complicated for most users. If that doesn't change, they're going to die a long, slow death. If they do get their act together though, with such an enormous user base, they could come back to life in dramatic fashion very quickly.