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That seems a pretty romantic view of running a business. An office manager provides leverage for key people to focus on doing their MOST important things, witho
by jstandard 10y ago
That seems a pretty romantic view of running a business. An office manager provides leverage for key people to focus on doing their MOST important things, without spending as much time on the operational realities of running a company.
Office managers typically help with a mix of accounting, HR, coordination, and dozens of other operational tasks. In many cases doing a better job than key people who were overloaded with them before.
While I suspect that Suster is making an exaggerated conclusion to drive page views, it doesn't sound that off the mark to me. After raising an A round, you're going to want your key people spending as much time as possible on scaling the core business. An office manager is a great way to help them do that.
- pbreit 10y agoWhat typically happens is two-fold: the person is on staff and so make-work is created to keep the person busy. And important things formally handled by the CEO, like invoicing, get shifted to the manager.
- jstandard 10y ago> "what typically happens is..." This is a very broad conclusion about what is typical. From where are you drawing this statement? Also, why shouldn't the office manager be put in charge of important things? They're a paid employee with specific skills.
- pbreit 10y agoLots of experience and a bit of intuition. If the office/ops mgr can work on customer or product development, that's a different story.