> the stories are always articulated in terms of user facing features Reminder: the "User" doesn't have to be an external person to the team. It can be interna

> the stories are always articulated in terms of user facing features Reminder: the "User" doesn't have to be an external person to the team. It can be internal for tools, or a tech debt task for internal issues like the ones you mention. Thinking Scrum is just about end/paying User stories is mistake #2 I see when people do Scrum (#1 is the classic "We're going to not actually do Scrum but call it Scrum" that leads to a lot of "Scrum doesn't work" articles itself).