I'm so sorry for your troubles. I think there's a huge price individuals are paying for these kinds of things. A much easier case than yours, I once spent mon

I'm so sorry for your troubles. I think there's a huge price individuals are paying for these kinds of things. A much easier case than yours, I once spent months trying to convince a phone company that they'd applied my payment to the wrong account. It took a letter to my state's Public Service Commission to get them to pay enough attention to solve it.