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I did not say that Delta being down was of "systemic importance". However a bank being unable to send or receive payments for a week is of systemic importance;

I did not say that Delta being down was of "systemic importance". However a bank being unable to send or receive payments for a week is of systemic importance; hence why I would like a regulator to decide what is of systemic importance e.g. banking, utilities, telecoms. We are getting more and more where broadband is out, banking is out, etc. and the root cause is never transparent.

pc86 10y ago
If a bank's systems are down consistently, use a different bank. Where public safety is not a concern, it is not any of your business as a private citizen what the inner workings of a private enterprise are, including the cause of outages even if they affected you directly. That being said, of course I am much more likely to patronize businesses who do give me this type of information. Given a choice between a bank with satisfactory service and amazing transparency, and a bank with great service and no transparency, I will choose the former every time. But government regulators opening up the working of private businesses is not a proportional response to your bill pay being unavailable for a few days.
- digler999 10y ago
  A ticketing system may not be "safety" critical, but its malfunction can cause tremendous discomfort and financial strain on people's lives. Being stranded far from home, missing an important event, or being put through hours of incredibly stressful situations is inexcusable.
  - sneak 10y ago
    Then don't ever fly Delta. Consider this your official notice.
- planetjones 10y ago
  You look at it from a narrow consumer perspective. If a bank's IT systems fail for a period then the systemic importance clause kicks in, as the wider economy may be affected. Regulation already exists e.g. You can't fix interest rates, you have to be fair to consumers, etc. In today's modern world I want regulation on how some of these enterprises are managing the technology which underpins their operations.

pc86 10y ago

If a bank's systems are down consistently, use a different bank. Where public safety is not a concern, it is not any of your business as a private citizen what the inner workings of a private enterprise are, including the cause of outages even if they affected you directly. That being said, of course I am much more likely to patronize businesses who do give me this type of information. Given a choice between a bank with satisfactory service and amazing transparency, and a bank with great service and no transparency, I will choose the former every time. But government regulators opening up the working of private businesses is not a proportional response to your bill pay being unavailable for a few days.

digler999 10y ago
A ticketing system may not be "safety" critical, but its malfunction can cause tremendous discomfort and financial strain on people's lives. Being stranded far from home, missing an important event, or being put through hours of incredibly stressful situations is inexcusable.
- sneak 10y ago
  Then don't ever fly Delta. Consider this your official notice.
planetjones 10y ago
You look at it from a narrow consumer perspective. If a bank's IT systems fail for a period then the systemic importance clause kicks in, as the wider economy may be affected. Regulation already exists e.g. You can't fix interest rates, you have to be fair to consumers, etc. In today's modern world I want regulation on how some of these enterprises are managing the technology which underpins their operations.