5 ms·

Maybe they can use some of this money to find the negative review I just posted. After many successful airbnb experiences my wife and I recently had a bad one.

Maybe they can use some of this money to find the negative review I just posted. After many successful airbnb experiences my wife and I recently had a bad one. I wondered why the host had all great reviews. Then I found out why. Although my negative review shows up on my personal page it does not show up on the host's page or the house's. Even after waiting several days. Maybe this was a fluke but it appears Airbnb is suppressing negative reviews. Anyone else experience this?

coderdude 10y ago
Did you try looking at the page from a network that you haven't viewed the site from while logged in? (I'm making some assumptions here about how you access the service.) They might not show your review to you while you're logged in or if they detect the network you posted it from. Not sure what the exact motivation would be behind that but it's something to try if you haven't already.
- jcoffland 10y ago
  Yes I tried from multiple computers and networks. The review does not show up.
lifeisstillgood 10y ago
Tell us the house and we can confirm the below "not seen from your own login" idea
- jcoffland 10y ago
  https://www.airbnb.com/rooms/3878082?s=H07Rw2s1 https://www.airbnb.com/rooms/3878082?s=H07Rw2s1 Notice all 4 and 5 star reviews. My wife and I posted a 2 star review from her account.
  - lifeisstillgood 10y ago
    Yeah that's weird. I am unable to sort of view all reviews, I am sure Indid not page through 65 reviews, I saw the same people turn up twice, (and what is with having your gravatar image with your partner in it?) It seems odd - but it is my first ever time looking at Airbnb so I may have missed something
personjerry 10y ago
It shows up after 2 weeks I believe.
ArtDev 10y ago
Are you sure the host wrote a review of you? If not, your review will not appear. Airbnb has really good customer service, in my experience. You could contact them. Airbnb doesn't want crappy hosts either! https://www.guesty.com/blog/host-guide-to-airbnb-review-system/ https://www.guesty.com/blog/host-guide-to-airbnb-review-syst...
- jcoffland 10y ago
  Yes they did. I even got an email from Airbnb saying that both our reviews were now public.
  - ArtDev 10y ago
    Bizarre. You should definitely contact Airbnb. I am concerned that the popularity of Airbnb can damage the service. Craigslist was safe and trustworthy for a long time.
beachstartup 10y ago
my first two airbnb experiences were disasters, for different reasons. last-minute cancellation on a trip across the ocean, and a fucking weirdo host. never used it again. i use hotels, and commercial vacation rental services (who happen to list on airbnb, vrbo, other sites), but the point is, i will always use a company when i travel, especially overseas, because i simply do not want to deal with the whims of an individual homeowner when i'm putting my wellbeing on the line away from home. quite frankly, fuck that.

coderdude 10y ago

Did you try looking at the page from a network that you haven't viewed the site from while logged in? (I'm making some assumptions here about how you access the service.) They might not show your review to you while you're logged in or if they detect the network you posted it from. Not sure what the exact motivation would be behind that but it's something to try if you haven't already.

jcoffland 10y ago
Yes I tried from multiple computers and networks. The review does not show up.

lifeisstillgood 10y ago

Tell us the house and we can confirm the below "not seen from your own login" idea

jcoffland 10y ago
https://www.airbnb.com/rooms/3878082?s=H07Rw2s1 https://www.airbnb.com/rooms/3878082?s=H07Rw2s1 Notice all 4 and 5 star reviews. My wife and I posted a 2 star review from her account.
- lifeisstillgood 10y ago
  Yeah that's weird. I am unable to sort of view all reviews, I am sure Indid not page through 65 reviews, I saw the same people turn up twice, (and what is with having your gravatar image with your partner in it?) It seems odd - but it is my first ever time looking at Airbnb so I may have missed something

personjerry 10y ago

It shows up after 2 weeks I believe.

ArtDev 10y ago

Are you sure the host wrote a review of you? If not, your review will not appear. Airbnb has really good customer service, in my experience. You could contact them. Airbnb doesn't want crappy hosts either! https://www.guesty.com/blog/host-guide-to-airbnb-review-system/ https://www.guesty.com/blog/host-guide-to-airbnb-review-syst...

jcoffland 10y ago
Yes they did. I even got an email from Airbnb saying that both our reviews were now public.
- ArtDev 10y ago
  Bizarre. You should definitely contact Airbnb. I am concerned that the popularity of Airbnb can damage the service. Craigslist was safe and trustworthy for a long time.

beachstartup 10y ago

my first two airbnb experiences were disasters, for different reasons. last-minute cancellation on a trip across the ocean, and a fucking weirdo host. never used it again. i use hotels, and commercial vacation rental services (who happen to list on airbnb, vrbo, other sites), but the point is, i will always use a company when i travel, especially overseas, because i simply do not want to deal with the whims of an individual homeowner when i'm putting my wellbeing on the line away from home. quite frankly, fuck that.