The author's experiences are fairly horrific, and they stem from their workplace's misunderstanding of what config management tools are for and how to deploy th

The author's experiences are fairly horrific, and they stem from their workplace's misunderstanding of what config management tools are for and how to deploy them properly. The key quote is this: "Doesn't take a genius to see that process is broken and that there is some kind of impedance mismatch and the tools are not helping."