6 ms·
I've had to deal with a Mastercard fraud department a few times. My card has long been chip and pin, but it still has a magstripe, which gets a skimmed every fe
by slavik81 10y ago
I've had to deal with a Mastercard fraud department a few times. My card has long been chip and pin, but it still has a magstripe, which gets a skimmed every few years.
The usual way it works is this:
- I discover something is wrong when my card is declined. I pay with my other credit card instead.
- I call the card issuer that evening. Within 5 minutes I'm talking to their fraud department.
- They inform me of suspicious transactions (often preemptively declined) and I confirm I did not authorise them. I'm done within 15 minutes.
- I use my secondary credit card for a week while they mail me a new one.
You just need better bank.