It's not saying the other person's beliefs are justified, it's saying that if you want to change their beliefs, you have to understand how they got there in the

It's not saying the other person's beliefs are justified, it's saying that if you want to change their beliefs, you have to understand how they got there in the first place. If you approach it like a logical debate you're not going to convince anyone. It's not about saying all the facts, it's about helping people reprocess their feelings into more reasonable conclusions.