4 ms·
If you keep your mouth shut most of the time, and listen, as the article suggests... you'd have better outcomes. Although you may have to redefine "good outcom
by hashkb 10y ago
If you keep your mouth shut most of the time, and listen, as the article suggests... you'd have better outcomes. Although you may have to redefine "good outcome"... if you're hoping that by listening more you'll be more effective at persuasion, that's missing the point (but true).
- zw123456 10y agoYes, not saying anything is the key for sure. In my case a good outcome was just having my sister not hate me. So, you are right, it worked in that case. But it was hard. I probably have more to learn.
- hashkb 10y agoTotally, me too. I always thought empathy was a magical quality of empathetic people; now I understand it's a thing you do and a skill you practice like any other. https://en.wikipedia.org/wiki/Nonviolent_Communication https://en.wikipedia.org/wiki/Nonviolent_Communication got me started. Everything in it is super obvious... but also hard to remember in the moment.