The other important part is that IT support is almost never a profit center and will have relatively little business impact on paper. You don't need a John Carm

The other important part is that IT support is almost never a profit center and will have relatively little business impact on paper. You don't need a John Carmack or Jeff Dean of IT Support in your organization - it doesn't really matter if your IT O&S costs less or performs better than your competitors. I really have to emphasize not working in a cost center whatever your industry or skillset if you're ambitious and talented to any degree