> So many support people promised me good service but I never got it. That was my experience with comcast as well. So many friendly people who promised so much

> So many support people promised me good service but I never got it. That was my experience with comcast as well. So many friendly people who promised so much and they all delivered nothing. It was maddening. Months after I cancelled, I got a check that returned all my money. I would have preferred internet service given that they were the only provider around, but that was not something their support people could provide.