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Not sure why you were down voted. I'd say they are becoming lower by the day. Microsoft have announced Dynamics365 and I suspect they will double down on compe

by apapli 10y ago

Not sure why you were down voted. I'd say they are becoming lower by the day. Microsoft have announced Dynamics365 and I suspect they will double down on competing with Salesforce now. Particularly now that Salesforce are competing against office365 with quip. Salesforce only have a CRM, and even though it is popular they don't offer ERP, financials or any productivity tools. I think they got greedy when they rejected Microsoft. With oracle buying netsuite (super charging their product dev funds) I think Salesforce will be in a bit of a pickle in a few years time, as they simply won't be able to offer an integrated package to the same level of depth their competitors do.

snuxoll 10y ago
Microsoft has a long way to go before they can start cannibalizing Salesforce, Dynamics has some perks but customizing it sucks. I managed to start a Salesforce trial, implement a couple custom apps in 48-hours (albiet, with knowledge of Salesforce before hand from my previous job) and within a month got the green-light to roll it out to the ~8 person team in our company that desperately needed a proper CRM to replace the access DB they were using + a couple LOB applications. 80% of this was point-and-click work I could have given to one of our Jr developers if I wasn't scrambling to get a POC ready on the side, and, in fact, most of the day-to-day work on our Salesforce org is done by one of our Jr. devs today. My experience with customizing Dynamics is extremely poor, I'm a C# developer but the thought of touching that gives me horrors equating to Sharepoint. I don't have any experience with NetSuite, so I won't say anything about it. Regardless, as long as Salesforce keeps being a great platform for quickly hammering out LOB apps I don't see it going anywhere, our parent company is heavily invested in it and we have doubled our licenses over the past year and are looking at upgrading most of them from the "App Cloud" licenses to full "Service Cloud" licenses to take advantage of the case-management functionality so our teams can have everything under one roof instead of having to go back and forth between email, zendesk, and Salesforce.

by apapli 10y ago

snuxoll 10y ago

Microsoft has a long way to go before they can start cannibalizing Salesforce, Dynamics has some perks but customizing it sucks. I managed to start a Salesforce trial, implement a couple custom apps in 48-hours (albiet, with knowledge of Salesforce before hand from my previous job) and within a month got the green-light to roll it out to the ~8 person team in our company that desperately needed a proper CRM to replace the access DB they were using + a couple LOB applications. 80% of this was point-and-click work I could have given to one of our Jr developers if I wasn't scrambling to get a POC ready on the side, and, in fact, most of the day-to-day work on our Salesforce org is done by one of our Jr. devs today. My experience with customizing Dynamics is extremely poor, I'm a C# developer but the thought of touching that gives me horrors equating to Sharepoint. I don't have any experience with NetSuite, so I won't say anything about it. Regardless, as long as Salesforce keeps being a great platform for quickly hammering out LOB apps I don't see it going anywhere, our parent company is heavily invested in it and we have doubled our licenses over the past year and are looking at upgrading most of them from the "App Cloud" licenses to full "Service Cloud" licenses to take advantage of the case-management functionality so our teams can have everything under one roof instead of having to go back and forth between email, zendesk, and Salesforce.