I think that to some extent, companies -- especially relatively young companies -- reflect their founders. And Travis Kalanick seems like he's just kind of a d

I think that to some extent, companies -- especially relatively young companies -- reflect their founders. And Travis Kalanick seems like he's just kind of a dick. But more so, remember that everything's on a margin, here. Uber can obviously be very successful on the level of "a company that provides taxi services in a lot of cities." But they've taken in more than $10B in funding on the premise that they can be much more than "a company that provides taxi services in a lot of cities." So even though it seems like they should be coasting into victory, they're actually super tense and worried, because what they could coast into victory for is not what they're now obligated to become, based on the money they've taken in and the promises they made to the people who bought them.