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They don't need to be terrible humans to be successful so why do they do it? That's what gets me, too. Though it can be easily copied, their service model is
by kafkaesq 10y ago
They don't need to be terrible humans to be successful so why do they do it?
That's what gets me, too. Though it can be easily copied, their service model is such a night-and-day improvement over the state of things previously that they should be universally loved for what they're doing.
And yet they keep pulling these asshat antics, and gratuitously making a bad name for themselves -- over and over and over again.
- aetherson 10y agoI think that to some extent, companies -- especially relatively young companies -- reflect their founders. And Travis Kalanick seems like he's just kind of a dick. But more so, remember that everything's on a margin, here. Uber can obviously be very successful on the level of "a company that provides taxi services in a lot of cities." But they've taken in more than $10B in funding on the premise that they can be much more than "a company that provides taxi services in a lot of cities." So even though it seems like they should be coasting into victory, they're actually super tense and worried, because what they could coast into victory for is not what they're now obligated to become, based on the money they've taken in and the promises they made to the people who bought them.