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Exactly. Of course drivers like Lyft. Lyft extorts tips from users and hence drivers get more money. It's also precisely why Lyft will never win: tipping is c
by morgante 10y ago
Exactly.
Of course drivers like Lyft. Lyft extorts tips from users and hence drivers get more money.
It's also precisely why Lyft will never win: tipping is customer hostile. I don't want to tip and will never use Lyft if Uber is an option.
- toomuchtodo 10y agoWill you be fine with higher Uber costs when drivers defect to the platform where they can earn more through base + tips?
- morgante 10y agoYes. It's not about the money. If supply & demand intersect at a price which is even 20% higher than it currently is, that would be fine by me. What I hate is the mental gymnastics of tipping, the lengths which Lyft drivers go to to extort tips from you, and the clear potential for discrimination which a tipping culture creates.
- tamana 10y agoWhat lengths do they go to?
- morgante 10y agoI haven't used Lyft much, but the times I have drivers have pointedly recommended how much of a tip to give and even handed me a card with suggested tip percentages on it. A lot of them parrot the Lyft line that "tipping is always optional and always appreciated."