Agreed. Yelp still has useful content, you just have to read a few reviews (good and bad) to see what patterns stand out. My analogous example to your hotel:b

Agreed. Yelp still has useful content, you just have to read a few reviews (good and bad) to see what patterns stand out. My analogous example to your hotel:bed bugs is Chinese restaurants:service. I've been to enough Chinese restaurants in my life to know what to expect. Unless the reviews show a particularly unusual pattern, I'm ignoring that complaint.