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I have no idea what the situation is like in the rest of the country, but Lyft seems to do pretty well in Chicago. The drivers I speak to tend to use both Lyft
by Declanomous 10y ago
I have no idea what the situation is like in the rest of the country, but Lyft seems to do pretty well in Chicago. The drivers I speak to tend to use both Lyft and Uber, but prefer Lyft overall; Lyft allows tipping, and Uber customers are allegedly pickier.
I'd say most people I know use one or the other exclusively. I think Uber actually tends to be cheaper at busier times than Lyft if you tip when you use Lyft. The average Uber vehicle seems newer than Lyft vehicle as well.
Either way, I don't think Lyft is at much of a competitive disadvantage in Chicago, at least in the 20-something crowd. The older individuals I know are much more likely to use Uber exclusively, and use the features that are not present in Lyft, like calling a standard taxi, or Uber Black.
It's all anecdotal of course, but I personally wouldn't worry too much about Lyft. I think the fact that they appear to allow a broader range of vehicles and drivers is a competitive advantage.
- lsseckman 10y agoChicagoan here, lots of drivers I've spoken with prefer Lyft. Most reference the great support they get from Lyft corporate.
- toomuchtodo 10y agoI live in Chicago part time, and whenever getting a ride from Ohare, the drivers prefer I hail with Lyft instead of Uber. As such, the dude abides.
- brlewis 10y agoLyft is nice to drivers -> Drivers ask customers to hail with Lyft -> Niceness wins
- neeleshs 10y agoAllowing tipping is why I don't use Lyft.
- buu700 10y agoExactly this, to be honest. I use Lyft whenever Uber is too far away, but always prefer Uber given the choice primarily for this reason. (That, and Uber has a superior airport pickup UI, last I checked.) It's not about money; it's just a UX thing. I don't like having to remember to go back into the app after the fact to pay more to not look like a jerk. I'd rather Lyft just raise their rates by 15% and kill the option to tip, or at least give me an opt-in setting to auto-tip (and factor the auto-tip into fare estimates).
- st3v3r 10y ago"I don't like having to remember to go back into the app after the fact to pay more to not look like a jerk" But you don't. The driver doesn't see that you tipped or not.
- ethanbond 10y agoAs opposed to saying drivers are already getting tipped despite the fact that there's no percentage of the fare that's set aside and preserved from Uber's cut ie they're not being tipped?
- neeleshs 10y agoI am against tipping as a practice in general. Tipping or not tipping results in preferential treatment, subtle attitude changes, depending on the amount tipped and so on. It's more about the social discomfort I have around tipping, rather than the money itself.