It should have been obvious from RIM's early success in the consumer market, for which they didn't try for or really support, that smartphones were well on thei

It should have been obvious from RIM's early success in the consumer market, for which they didn't try for or really support, that smartphones were well on their way to being a major consumer product. Microsoft themselves used the strategy of Windows at home and at school to sell to Windows to businesses (and vice-versa).