Here's my most recent dark pattern fail. I tried to use Uber for the first time yesterday (in Moscow). The car wouldn't come for way too long, so I clicked can

Here's my most recent dark pattern fail. I tried to use Uber for the first time yesterday (in Moscow). The car wouldn't come for way too long, so I clicked cancel and thought that was it. I even selected a reason for cancelling. As I was walking home, a driver called me saying that he had arrived. I said that I had cancelled the trip a long time ago. Then the app showed that my trip cost 0 and asked to rate the driver, which I did. When I came home, I discovered that they sneakily took money for that trip! I complained to the support and they said it's working as intended, but they refunded me... in bonus points that can only be used to pay for Uber, which I never intended to use again after this "experience".