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That was my experience as well. I wanted to cancel because the interface for pausing deliveries was so painful to use that my wife and I often failed or forgot
by rybosome 10y ago
That was my experience as well. I wanted to cancel because the interface for pausing deliveries was so painful to use that my wife and I often failed or forgot to pause weeks which were too busy to receive a delivery, thus wasting large amounts of money. After cancelling they hounded me with phone calls for weeks. We have since signed up for a competing service (Green Chef), and I have no interest in going back.
- hanley 10y agoThe Green Chef cancellation isn't easy either. You have to email them and request a cancellation link. FWIW, I got terrible food poisoning from one of Green Chef's meals. Always make sure the food is still cold when you receive it, I thought it was "cold enough" but I was wrong.