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As a satisfied Tarsnap customer - thanks to cperciva for this explanative post-mortem & making the refund automatic rather than based on who emails support and
by bimmer44 10y ago
As a satisfied Tarsnap customer - thanks to cperciva for this explanative post-mortem & making the refund automatic rather than based on who emails support and complains...
- onli 10y agoI thought that post-mortem was especially good, that is why I shared it. It is interesting to read what can go wrong, and how it was detected. Btw, I would have preferred to link to an online version of that email, but found none.
- OrpheanBeholder 10y agoIt was posted to the tarsnap-announce mailing list: http://mail.tarsnap.com/tarsnap-announce/msg00035.html http://mail.tarsnap.com/tarsnap-announce/msg00035.html
- onli 10y agoThanks. That would have been the better link.
- cperciva 10y agomaking the refund automatic rather than based on who emails support and complains It never occurred to me to only issue refunds to people who complained... quite aside from being utterly unfair, handling account credits individually would take a crazy amount of time.