In a life long ago, I was responsible for an office full of Thinkpads, not long after Lenovo spun off from IBM. These were machines that "just worked", and if t

In a life long ago, I was responsible for an office full of Thinkpads, not long after Lenovo spun off from IBM. These were machines that "just worked", and if there was a problem, their on-site service was legendary. I never had to worry about them. I now own a 3rd-gen X1 Carbon for personal use. After my experience with it, I'll never buy or recommend Lenovo again. Months of waiting on backordered parts (for their flagship laptop), repeat visits from their service center, and the end result is finally a laptop that mostly works, but is starting a slow death very early because of cheap plastic construction and tight tolerances that aren't so tight after a few months of use. I've had it a year and a half (I bought it the week it came out); I'll be lucky if it makes it to two years without another significant problem. Terrible experience all the way around. It looks pretty on the website, but it's not built to last like their older products were, and their service is a shadow of its former self.