That was my experience too. My guy at Wells Fargo knocked it out of the park. SOFI's service was not great. Slow to respond , often not responding to my direct

That was my experience too. My guy at Wells Fargo knocked it out of the park. SOFI's service was not great. Slow to respond , often not responding to my direct questions with the info I needed, slow to move through underwriting etc. Oh and terrible rates compared to the banks I talked to. Even their technology was worse, in terms of being able to upload docs and track my loan.