5 ms·

Can't upvote this enough. The new "insert card" bullshit is a perfect example of a small group of powerful companies having a monopoly and being completely out

by pokstad 10y ago

Can't upvote this enough. The new "insert card" bullshit is a perfect example of a small group of powerful companies having a monopoly and being completely out of touch with the wants of their users. We took an obsolete magnetic media that worked fast and efficient and somehow made the user experience much worse. Top that off with the fact that fraud protection is much better on credit card purchases thanks to automated data analysis and we end up with an inferior product that didn't really need to be upgraded in the first place. I bet this credit card insertion issue is going to become a case study for business students everywhere in a couple of years.

viraptor 10y ago
> an obsolete magnetic media that worked fast and efficient And got erased if held too close to magnets, or got scratched and unreadable. > and somehow made the user experience much worse That seems to be a problem with implementation, not technology. Outside of the US, I could use contactless payment with a card for years. I could also use chip payment under a specified limit without putting in PIN. Even if all that fails, terminals which are actually connected and don't use dial up on every payment take just a few seconds to authorize each transaction. The US payment systems dragged their feet for so long now you get to experience payments in Europe from early 00s.
kogepathic 10y ago
> I bet this credit card insertion issue is going to become a case study for business students everywhere in a couple of years. Maybe in America. In the rest of the world, we have had chipped cards for years (Canada, Europe) and people don't have a problem using them.
- exabrial 10y ago
  Keep in mind, we don't have chip-and-pin like you have. We have chip-wait-print-find-a-pen-then-sign-a-paper :( I'd totally be hapaying with chip/pin
  - kyriakos 10y ago
    I haven't done that in so long I forgot how it used to be in the past..
- rtpg 10y ago
  And there aren't monthly mass data leaks of cards.
- LaSombra 10y ago
  At least in England, same for contactless payments with cards issued by the banks.
- egeozcan 10y ago
  I live in Germany and I think this could be simplified: - Items are scanned - The cashier tells you the amount - You mention that you'll pay with your card, usually showing it is enough too - The cashier activates the chip scanner - You insert your card to the reader - Wait a second or two, the screen changes to "Enter PIN" - You enter your PIN and press the green button - You wait around 5 seconds and hopefully it says "{success_message}\n\n Please remove your card" - You remove the card and put it back to your wallet - Receipt is printed, the cashier discards it if you don't take it. Sometimes they ask if you want to take it.
  - dEnigma 10y ago
    For purchases less than 25€ you only have to hold your card close to the reader and it will work without PIN, for amounts higher than that you also don't have to insert rhe card but again just hold it close to it and enter the PIN. At least that's the situation in Austria nowadays.
icebraining 10y ago
According to 2014 Gallup Crime Poll, 69% of Americans worry about having their credit card info stolen, and 27% have already been hit. And despite the anti-fraud automated data analysis, losses per $100 having been growing from 2010 to 2014, when they reached $16 billion, of which the US accounted for half, despite only generating 21% of transaction volume. http://www.gallup.com/poll/178856/hacking-tops-list-crimes-americans-worry.aspx http://www.gallup.com/poll/178856/hacking-tops-list-crimes-a... http://www.businesswire.com/news/home/20150804007054/en/Global-Card-Fraud-Losses-Reach-16.31-Billion http://www.businesswire.com/news/home/20150804007054/en/Glob...
rimantas 10y ago
Wow, this is first time I see someone claiming that chip is inferior to magnetic stripe on card. I don't even remember when I had to use magstripe… But I do remember cashiers swiping cards repeatedly and then putting them into the plasctic bag so they could be read. Zero problems with chip.

by pokstad 10y ago

viraptor 10y ago

> an obsolete magnetic media that worked fast and efficient And got erased if held too close to magnets, or got scratched and unreadable. > and somehow made the user experience much worse That seems to be a problem with implementation, not technology. Outside of the US, I could use contactless payment with a card for years. I could also use chip payment under a specified limit without putting in PIN. Even if all that fails, terminals which are actually connected and don't use dial up on every payment take just a few seconds to authorize each transaction. The US payment systems dragged their feet for so long now you get to experience payments in Europe from early 00s.

kogepathic 10y ago

> I bet this credit card insertion issue is going to become a case study for business students everywhere in a couple of years. Maybe in America. In the rest of the world, we have had chipped cards for years (Canada, Europe) and people don't have a problem using them.

exabrial 10y ago
Keep in mind, we don't have chip-and-pin like you have. We have chip-wait-print-find-a-pen-then-sign-a-paper :( I'd totally be hapaying with chip/pin
- kyriakos 10y ago
  I haven't done that in so long I forgot how it used to be in the past..
rtpg 10y ago
And there aren't monthly mass data leaks of cards.
LaSombra 10y ago
At least in England, same for contactless payments with cards issued by the banks.
egeozcan 10y ago
I live in Germany and I think this could be simplified: - Items are scanned - The cashier tells you the amount - You mention that you'll pay with your card, usually showing it is enough too - The cashier activates the chip scanner - You insert your card to the reader - Wait a second or two, the screen changes to "Enter PIN" - You enter your PIN and press the green button - You wait around 5 seconds and hopefully it says "{success_message}\n\n Please remove your card" - You remove the card and put it back to your wallet - Receipt is printed, the cashier discards it if you don't take it. Sometimes they ask if you want to take it.
- dEnigma 10y ago
  For purchases less than 25€ you only have to hold your card close to the reader and it will work without PIN, for amounts higher than that you also don't have to insert rhe card but again just hold it close to it and enter the PIN. At least that's the situation in Austria nowadays.

icebraining 10y ago

According to 2014 Gallup Crime Poll, 69% of Americans worry about having their credit card info stolen, and 27% have already been hit. And despite the anti-fraud automated data analysis, losses per $100 having been growing from 2010 to 2014, when they reached $16 billion, of which the US accounted for half, despite only generating 21% of transaction volume. http://www.gallup.com/poll/178856/hacking-tops-list-crimes-americans-worry.aspx http://www.gallup.com/poll/178856/hacking-tops-list-crimes-a... http://www.businesswire.com/news/home/20150804007054/en/Global-Card-Fraud-Losses-Reach-16.31-Billion http://www.businesswire.com/news/home/20150804007054/en/Glob...

rimantas 10y ago

Wow, this is first time I see someone claiming that chip is inferior to magnetic stripe on card. I don't even remember when I had to use magstripe… But I do remember cashiers swiping cards repeatedly and then putting them into the plasctic bag so they could be read. Zero problems with chip.