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In London, Amazon is consistently able to deliver many items within one hour via courier. It's called Prime Now. Two-hour delivery is free if you have Prime. O

In London, Amazon is consistently able to deliver many items within one hour via courier. It's called Prime Now. Two-hour delivery is free if you have Prime. One hour is about £5. On the normal Amazon.co.uk Prime, they dispatch same-day and always deliver next day, usually by ~1pm.

dingaling 10y ago
Interesting, thanks for the info. Living in 'the regions' in the UK I wasn't aware of those London services. It does illustrate why in my experience non-Prime customers are drifting away from Amazon, though. They're sharpening their localised and top-tier delivery experience whilst seemingly letting 'ordinary' orders languish. Whereas I can go to another retailer, or straight to the manufacturer, and have my order on my carpet before Amazon even put it in a delivery lorry.
- sudhirj 10y ago
  Depends entirely on what the item is and who the seller is. If it's on the Marketplace, Amazon has almost no involvement is dispatch and delivery. If it's Amazon Fulfilled, they pick up and handle delivery once the seller is ready for dispatch. I think the Prime and Prime Now items are stocked in Amazon's warehouses and allow for full control.
  - camtarn 10y ago
    Items which are 'Fulfilled By Amazon' are actually stored in Amazon's warehouses. The seller just ships a bulk order of the item to the warehouse any time stock gets low. Very useful for small or white label manufacturers who get their stock made in China, and don't have any facilities to store it in the US/EU. https://services.amazon.co.uk/services/fulfilment-by-amazon/features-benefits.html https://services.amazon.co.uk/services/fulfilment-by-amazon/...
- treigerm 10y ago
  Yes, I think a big factor is the region your living in. I am studying in Edinburgh and when I order something from Amazon there it usually takes around a week to arrive. But when I'm back home (Germany, NRW) even orders without Prime arrive in 2-3 business days.
  - pjc50 10y ago
    Rather surprising given the warehouse is just north of Edinburgh in Fife.
pricechild 10y ago
Two hour is "free" but there's both a minimum order amount and driver tip included by default.

dingaling 10y ago

Interesting, thanks for the info. Living in 'the regions' in the UK I wasn't aware of those London services. It does illustrate why in my experience non-Prime customers are drifting away from Amazon, though. They're sharpening their localised and top-tier delivery experience whilst seemingly letting 'ordinary' orders languish. Whereas I can go to another retailer, or straight to the manufacturer, and have my order on my carpet before Amazon even put it in a delivery lorry.

sudhirj 10y ago
Depends entirely on what the item is and who the seller is. If it's on the Marketplace, Amazon has almost no involvement is dispatch and delivery. If it's Amazon Fulfilled, they pick up and handle delivery once the seller is ready for dispatch. I think the Prime and Prime Now items are stocked in Amazon's warehouses and allow for full control.
- camtarn 10y ago
  Items which are 'Fulfilled By Amazon' are actually stored in Amazon's warehouses. The seller just ships a bulk order of the item to the warehouse any time stock gets low. Very useful for small or white label manufacturers who get their stock made in China, and don't have any facilities to store it in the US/EU. https://services.amazon.co.uk/services/fulfilment-by-amazon/features-benefits.html https://services.amazon.co.uk/services/fulfilment-by-amazon/...
treigerm 10y ago
Yes, I think a big factor is the region your living in. I am studying in Edinburgh and when I order something from Amazon there it usually takes around a week to arrive. But when I'm back home (Germany, NRW) even orders without Prime arrive in 2-3 business days.
- pjc50 10y ago
  Rather surprising given the warehouse is just north of Edinburgh in Fife.

pricechild 10y ago

Two hour is "free" but there's both a minimum order amount and driver tip included by default.