A few minutes of "um, uh, ... rustling papers yes, I need uh, 20 of uhhhhh" vs a simple written message that's short, sweet and straight to the point? Most pho

A few minutes of "um, uh, ... rustling papers yes, I need uh, 20 of uhhhhh" vs a simple written message that's short, sweet and straight to the point? Most phone conversations seem to be more of the former.