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Feedback works when it is fairly instant, friendly and most of all fair. If you have to do X, Y and Z in n amount of time and you fail then a quick chat about
by DoubleGlazing 10y ago
Feedback works when it is fairly instant, friendly and most of all fair.
If you have to do X, Y and Z in n amount of time and you fail then a quick chat about why failed is very useful whilst the issues are fresh in peoples minds.
If you have to wait a few months for your next review then no one really remembers the intricacies of the event, so you aren't really able to flesh out what went wrong or what can be improved.
The friendliness part is vital too. Reviews can easily turn too formal and intimidating, putting the employee on the defensive. Most employees don't want to under performs so don't treat them like they are being accused of something bad.
And I cannot under estimate the fairness part. Only review based on established criteria. Be objective, not subjective. If you let other employees offer feedback then force them to provide evidence and don't just accept their opinion as provided. I was once told by manager that he was family friendly and he was flexible about arrival times, so long as I put the hours in and got the work done. When I took advantage of this for just one week I was given a beating in my review for poor punctuality. When I challenged my manager about his claim to be Okay with this his response was "Do you have that in writing?". I resigned a week later. They begged me stay I refused.
- 0xmohit 10y ago> Feedback works when it is fairly instant, friendly and most of all fair. Well said. I assume that by "friendly", you imply "constructive". Also: "How to Offer Constructive Feedback & Recognition" [0] and "How to Give Effective Feedback" [1]. [0] http://www.usc.edu/programs/cwfl/assets/pdf/constructive_feedback.pdf http://www.usc.edu/programs/cwfl/assets/pdf/constructive_fee... [1] http://www.unh.edu/hr/sites/unh.edu.hr/files/pdfs/tool-2.pdf http://www.unh.edu/hr/sites/unh.edu.hr/files/pdfs/tool-2.pdf
- DoubleGlazing 10y agoYep, even if they are bringing up a serious issue they should phrase it as positively as possible. So, instead of "I'm really unhappy that you are missing targets." say "I notice you're having a bit of an issue with targets, is there anything I can help you with?"
- ali_ibrahim 10y agoConstructive feedback is all what is needed and the only motive it should be given is to enhance individual productivity and grow him as a better professional.