Had a similar experience with a Dell laptop that I literally bought out of a dude's trunk in a parking lot. This was around 2010. They sent out a repair person

Had a similar experience with a Dell laptop that I literally bought out of a dude's trunk in a parking lot. This was around 2010. They sent out a repair person to replace the motherboard in my Latitude D830 that I paid $250 for second-hand. They had previously replaced the 1920x1200 LCD due to 2 dead pixels. I got seriously lucky with this laptop and it made me a loyal Dell customer for personal laptops. Edit: maybe it was more like 2008/9. I just remember what job I had then and that it had the expensive extended warranty for 3 or 4 years, and it was about a month and a half from expiring (I looked it up by the service tag).