4 ms·
Ask HN: E Commerce transaction failure
After making a successful payment through my net-banking account i closed the window before the payment gateway could redirect me back to the sellers site.
My bank statement shows that the money was debited but seller site shows that the transaction was failed and "settlement requested".
Have I lost the money and product too ?
- patio11 17y agoNo. Send mail to the seller, tell them that you bought their product and that an error has prevented their site from recognizing it. Ask them to fix this manually. If they don't fix it manually and don't refund you, speak to your bank and say "Internet merchant did not deliver as promised." You'll get a refund. Commerce is surprisingly robust.
- digamber_kamat 17y agoI expected that there has to be some mechanism to cancel such transactions.
- newobj 17y agoDad? I didn't know you were reading HN now.