I've never had to work with payment processing services, so I had no idea if this kind of thing is normal or not, but it struck me as very manpower-intensive an

I've never had to work with payment processing services, so I had no idea if this kind of thing is normal or not, but it struck me as very manpower-intensive and therefore unlikely to be a standard service. Was Humble founded by well-known VCs with connections? If it was, I didn't know that either.