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Just make sure you understand their pricing (I didn't): http://sagemath.blogspot.com/2016/07/datadogs-pricing-dont-make-same-mistake.html http://sagemath.blogs

Just make sure you understand their pricing (I didn't): http://sagemath.blogspot.com/2016/07/datadogs-pricing-dont-make-same-mistake.html http://sagemath.blogspot.com/2016/07/datadogs-pricing-dont-m...

bqe 10y ago
How could their pricing page be clearer? It says per host in fairly large letters underneath it. I'm asking because I will be designing a similar page soon (that's also billed per host) and I'd like to avoid the same mistakes.
- williamstein 10y ago
  [EDIT: This pricing page by the top poster in this thread is way better than I suggest below -- https://www.serverdensity.com/pricing/ https://www.serverdensity.com/pricing/] 1. VERY clearly state that when you sign up for the service, then you are on the hook for up to $18*500 = $9000 + tax in charges for any month. Even Google compute engine (and Amazon) don't create such a trap, and have a clear explicit quota increase process. 2. Instead of "HUGE $15" newline "(small light) per host", put "HUGE $18 per host" all on the same line. It would easily fit. I don't even know how the $15/host datadog discount could ever really work, given that the number of hosts might constantly change and there is no prepayment. 3. Inform users clearly in the UI at any time how much they are going to owe for that month (so far), rather than surprising them at the end. Again, Google Cloud Platform has a very clear running total in their billing section, and any time you create a new VM it gives the exact amount that VM will cost per month. 4. If one works with a team, 3 is especially important. The reason that I had monitors on 50+ machines is that another person working on the project, who never looked at pricing or anything, just thought -- he I'll just set this up everywhere. He had no idea there was a per-machine fee.
user5994461 10y ago
No offense there but it's very clear that the pricing is per host per month and it's a common practice in the industry. Thinking you could get away with your current setup for $15 is very naive of you. It looks like you red it well but your refused to acknowledge it? FYI prices for some popular services: - BMC (direct competitor to datadog) is $12 per host per month - SignalFx (other competitor) is using a $ price per metric stream per month (this one is tricky but they suggest to plan for $12 per host per month) - NewRelic is $75 per host per month - Dynatrace/Appdynamics are about $1000 per host per month - AWS/GCE have pricing per hour (which is annoying to convert per month) I agree on one thing though (and I did tell that to datadog guys directly). The price displayed in big should be $18 per month per host and not $15. The cheaper one if for an annual subscription which is not the most common case.

bqe 10y ago

How could their pricing page be clearer? It says per host in fairly large letters underneath it. I'm asking because I will be designing a similar page soon (that's also billed per host) and I'd like to avoid the same mistakes.

williamstein 10y ago
[EDIT: This pricing page by the top poster in this thread is way better than I suggest below -- https://www.serverdensity.com/pricing/ https://www.serverdensity.com/pricing/] 1. VERY clearly state that when you sign up for the service, then you are on the hook for up to $18*500 = $9000 + tax in charges for any month. Even Google compute engine (and Amazon) don't create such a trap, and have a clear explicit quota increase process. 2. Instead of "HUGE $15" newline "(small light) per host", put "HUGE $18 per host" all on the same line. It would easily fit. I don't even know how the $15/host datadog discount could ever really work, given that the number of hosts might constantly change and there is no prepayment. 3. Inform users clearly in the UI at any time how much they are going to owe for that month (so far), rather than surprising them at the end. Again, Google Cloud Platform has a very clear running total in their billing section, and any time you create a new VM it gives the exact amount that VM will cost per month. 4. If one works with a team, 3 is especially important. The reason that I had monitors on 50+ machines is that another person working on the project, who never looked at pricing or anything, just thought -- he I'll just set this up everywhere. He had no idea there was a per-machine fee.

user5994461 10y ago

No offense there but it's very clear that the pricing is per host per month and it's a common practice in the industry. Thinking you could get away with your current setup for $15 is very naive of you. It looks like you red it well but your refused to acknowledge it? FYI prices for some popular services: - BMC (direct competitor to datadog) is $12 per host per month - SignalFx (other competitor) is using a $ price per metric stream per month (this one is tricky but they suggest to plan for $12 per host per month) - NewRelic is $75 per host per month - Dynatrace/Appdynamics are about $1000 per host per month - AWS/GCE have pricing per hour (which is annoying to convert per month) I agree on one thing though (and I did tell that to datadog guys directly). The price displayed in big should be $18 per month per host and not $15. The cheaper one if for an annual subscription which is not the most common case.