> Suggesting that it's ok to wait a few days for our transactional email to deliver is frankly offensive Another SendGrid customer here, in exactly the same si

> Suggesting that it's ok to wait a few days for our transactional email to deliver is frankly offensive Another SendGrid customer here, in exactly the same situation (low-volume, purely transactional, paid "Essential" plan). But even if I were sending marketing blasts, a few days delivery delay would be unacceptable. It's hard not to hear SendGrid's response as "we don't really support anything below the Pro plan". SendGrid has put up a support article about this: https://sendgrid.com/docs/Classroom/Deliver/shared_ip_throttling.html https://sendgrid.com/docs/Classroom/Deliver/shared_ip_thrott... FWIW, a helpful SendGrid chat agent did move us back to a warmed-up IP pool once I complained, and our mails are going through again. [Edit: clarify we're on a paid plan -- just not the Pro one.]