4 ms·

Status page seems so to suggest nothing is wrong... http://status.sendgrid.com/ http://status.sendgrid.com/

SendGridBecca 10y ago
Status page is for outages & maintenance only. Since this is not applicable to all accounts and should only last at most a few days we have decided not to post to our status page.
- martin_ 10y ago
  I truly hope that an impact duration of more than a few days is not a requirement for updating your status page.
  - OJFord 10y ago
    Or even the other supposed requirement "effects _all_ accounts". Wow!
- 0xmohit 10y ago
  You would have done better to remain silent instead of making such posts. A email delivery service isn't able to send those, and it considers that it isn't worth posting on their status page! Are these messages really from SendGrid support? Looks like a desperate bid to prevent any future takeover attempts.
  - jessaustin 10y ago
    Are these messages really from SendGrid support? Haha that's a great idea for a "dirty tricks" campaign against a competitor. Every time they have an outage, a greenbean HN user starts posting less and less plausible excuses with the aim of pissing everyone off. Eventually the real CEO has to get on and say, "We don't know who this is but please ignore them but no I don't want to say anything about our outage." Repeat for added lulz...
    - linkregister 10y ago
      What's extra ironic is that Sendgrid employees were gloating on HN and posting inaccurate information about competitors when the Mandrill TOS change was announced. I think they really need an enforced social media policy. Overall, I think Sendgrid does a fine job and it's unlikely this mistake will be repeated. These gaffes don't represent the majority of the company.
      - 0xmohit 10y ago
        > These gaffes don't represent the majority of the company. Maybe a disgruntled support person then.
- jacobkg 10y ago
  Any reputable software company would post a partial outage on their status page, even if it only lasts for a few minutes
- noir_lord 10y ago
  For many users email is a business critical function, the reason we pay other people to do deal with it is because it's a tricky business critical function. If using yourselves is going to result in problems like this then I fail to see what we'd be paying for.
medmunds 10y ago
Looks like they just added a notice at the top of the status page, including "We apologize for any inconvenience this has caused."

Status page is for outages & maintenance only. Since this is not applicable to all accounts and should only last at most a few days we have decided not to post to our status page.

martin_ 10y ago
I truly hope that an impact duration of more than a few days is not a requirement for updating your status page.
- OJFord 10y ago
  Or even the other supposed requirement "effects _all_ accounts". Wow!
0xmohit 10y ago
You would have done better to remain silent instead of making such posts. A email delivery service isn't able to send those, and it considers that it isn't worth posting on their status page! Are these messages really from SendGrid support? Looks like a desperate bid to prevent any future takeover attempts.
- jessaustin 10y ago
  Are these messages really from SendGrid support? Haha that's a great idea for a "dirty tricks" campaign against a competitor. Every time they have an outage, a greenbean HN user starts posting less and less plausible excuses with the aim of pissing everyone off. Eventually the real CEO has to get on and say, "We don't know who this is but please ignore them but no I don't want to say anything about our outage." Repeat for added lulz...
  - linkregister 10y ago
    What's extra ironic is that Sendgrid employees were gloating on HN and posting inaccurate information about competitors when the Mandrill TOS change was announced. I think they really need an enforced social media policy. Overall, I think Sendgrid does a fine job and it's unlikely this mistake will be repeated. These gaffes don't represent the majority of the company.
    - 0xmohit 10y ago
      > These gaffes don't represent the majority of the company. Maybe a disgruntled support person then.
jacobkg 10y ago
Any reputable software company would post a partial outage on their status page, even if it only lasts for a few minutes
noir_lord 10y ago
For many users email is a business critical function, the reason we pay other people to do deal with it is because it's a tricky business critical function. If using yourselves is going to result in problems like this then I fail to see what we'd be paying for.

medmunds 10y ago

Looks like they just added a notice at the top of the status page, including "We apologize for any inconvenience this has caused."