The thing is I don't care about delays, refunds or returns. All I care is that I get a good service. Amazon sends more communication, if their product is delay

The thing is I don't care about delays, refunds or returns. All I care is that I get a good service. Amazon sends more communication, if their product is delayed, the make sure that they send a SMS. Of course we don't expect everything to be delivered daily Basically it is obvious since Amazon has been matured into a good product since the past 30yrs!