Here's a just-as-oversimplified claim: "Mac OS X allows the installation of arbitrary software. This hurts consumers by allowing viruses, spyware, and other (in

Here's a just-as-oversimplified claim: "Mac OS X allows the installation of arbitrary software. This hurts consumers by allowing viruses, spyware, and other (including non-malicious) causes of degradation of enjoyment." Everything's a tradeoff. Tens of millions of people, including a large number of which are tech-savvy and completely aware of competing phones, are very happy with the iPhone as a complete product and specifically choose it, often in part because of what they perceive as a better overall experience because of the limitations.