3 ms·

I find the Talktalk chairman's quoted comments hilarious, though I assume they're not specifically in relation to this outage. If it were Talktalk's network sp

I find the Talktalk chairman's quoted comments hilarious, though I assume they're not specifically in relation to this outage. If it were Talktalk's network spending would drop about 90% and complaints rise a similar amount. It's not like TT would be unaffected by a Telecity outage. I don;t think TT ever cared what their customers think, just reducing prices and service to the bone.

pjc50 10y ago
OpenReach own all the ADSL wiring - that's what TT have to buy from them. Most consumer ISPs are quite 'virtual' and dependent on BT for actual provisioning. The manager of a tiny geek-friendly ISP, Andrews&Arnold, frequently complains about this on his blog: http://www.revk.uk/ http://www.revk.uk/
- anexprogrammer 10y ago
  Well they own exchange to home. Since unbundling it's a bit fuzzy as most of them have their DSLAM in the exchange and pay rents for space in exchange and run virtual over BT's backbone and so forth. But at least it freed up a lot more competition. Hence Sky asking for Fibre cabinet unbundling recently. If it was A&A or Zen's chairman quoted there'd have been no need for snark. ;)
topbanana 10y ago
I'm not a TalkTalk retail customer, but I do use their backhaul through another ISP, and it seems very reliable.
- anexprogrammer 10y ago
  I expect the wholesale service is a very different animal to retail. I'd expect them to lose custom very quickly if they weren't reliability competitive. The customer is usually going to blame whoever they pay the adsl bill to, even when they're not the cause. TT often topped the retail broadband complaints charts. Though BT "won" the last one I saw with the EE merger.
DanBC 10y ago
> Talktalk chairman's Baroness Harding of Winscombe -Dido Harding- is Chief Exec of TalkTalk. Sir Charles W. Dunstone is the non-exec chairman of talktalk.

3 ms·

I find the Talktalk chairman's quoted comments hilarious, though I assume they're not specifically in relation to this outage. If it were Talktalk's network sp

by anexprogrammer 10y ago

pjc50 10y ago
OpenReach own all the ADSL wiring - that's what TT have to buy from them. Most consumer ISPs are quite 'virtual' and dependent on BT for actual provisioning. The manager of a tiny geek-friendly ISP, Andrews&Arnold, frequently complains about this on his blog: http://www.revk.uk/ http://www.revk.uk/
- anexprogrammer 10y ago
  Well they own exchange to home. Since unbundling it's a bit fuzzy as most of them have their DSLAM in the exchange and pay rents for space in exchange and run virtual over BT's backbone and so forth. But at least it freed up a lot more competition. Hence Sky asking for Fibre cabinet unbundling recently. If it was A&A or Zen's chairman quoted there'd have been no need for snark. ;)
topbanana 10y ago
I'm not a TalkTalk retail customer, but I do use their backhaul through another ISP, and it seems very reliable.
- anexprogrammer 10y ago
  I expect the wholesale service is a very different animal to retail. I'd expect them to lose custom very quickly if they weren't reliability competitive. The customer is usually going to blame whoever they pay the adsl bill to, even when they're not the cause. TT often topped the retail broadband complaints charts. Though BT "won" the last one I saw with the EE merger.
DanBC 10y ago
> Talktalk chairman's Baroness Harding of Winscombe -Dido Harding- is Chief Exec of TalkTalk. Sir Charles W. Dunstone is the non-exec chairman of talktalk.